Why do you offer single session therapies?

1point's belief is that there is no single therapy or approach to meet everyone's needs at all times, but frequently the most effective help is the support you get at the point of need.  We know there are many key issues which motivate people to seek support, yet understand most people just want an opportunity to make contact quickly with a therapist rather than wait weeks or months for the next available set of ongoing appointments.

We believe that every client is unique and their individual needs should be recognised. It is vitally important to us that you are involved in making decisions about what counselling support you require now or in the future.

During a single session appointment we explore your key concerns and consider what steps you can take to improve your mental well being as soon as possible.  Your therapist will use this time to look at different options available to you.  This can include ending therapy at this stage, considering a further single session in the near future, arranging to have ongoing counselling or accessing support elsewhere.  The choice is yours.

Here's what a recent client said about single session appointments at 1point:

“I was really apprehensive when my doctor suggested counselling, but my counsellor was lovely and I have opened up to her more in one session than anyone else before.  I felt daft initially, but would access this service again.  However, I feel more positive and hopefully won't need to!

1point client feedback, September 2020

What if I want more than a single session?

No problem!  We aim to arrange an initial single appointment with you as soon as possible.  You can decide at this meeting whether you wish to commit to ongoing counselling sessions in the near future.  If you feel more contact would help we will forward your details (with your permission), to a therapist from the 1point network who will contact you when the next appointment becomes available. 

“The first session gave me the freedom to open up.  I felt I was being really listened to and have decided that counselling can help me.  So I've opted to carry on with more sessions.  I would definitely recommend this approach to anyone.

1point client feedback, September 2020


How do I make a single session appointment?

Call us now on 01204 917744 or 01204 917745. (24 hour answerphone)

Our telephone lines can be very busy during working hours.  Please leave a message clearly stating your name and telephone number.  Speak slowly and repeat if necessary.  We aim to get back to all telephone messages within 48 hours.

If you prefer you can also send us an email via our confidential service line:

[email protected]

1point works in partnership with Greater Manchester Mental Health NHS Foundation Trust (GMMH), to help increase access to talking therapies in Bolton.  You can request to be referred to a GMMH service if you choose at this stage.  

We offer a range of extra therapeutic services (such as bereavement and relationship counselling), that may be accessed directly.  Check on our Silverwellbeing Services Page or contact us to find out more.

Important NoticeDuring the current pandemic all single session appointments are being undertaken by telephone or online.  If you would prefer a face-to-face appointment our advisors will be able to update you on the availability of this service when you make first contact.


Can I get someone to talk on my behalf during a single session appointment?

It's our experience that your session will be more productive if you can talk directly to the counsellor on your own.  If you want a friend or family member to be present during the session, please make sure that you mention this to the counsellor at the start of the session.  If you do require a translator or signer for interpretation purposes, or are considering relationship counselling with your partner, let us know when booking the appointment

How long will I have to wait for a single session appointment?

We aim to see new clients within 28 days of you first making contact with 1point.  Please remember that 1point is not an emergency or crisis service.  If you need urgent advice click here.