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What people have to say about 1point…

I still miss my husband so much, but with your help I have been able to focus more of the laughter we shared.

I have thoroughly gained from my counselling and have nothing but admiration for your work and professionalism.

I have learned to live and not just to survive.

I formed an instant close bond with my counsellor and felt I could trust her with things I have never talked about before. She was absolutely amazing at her job and deserves recognition for her dedication and passion.

I found my sessions with the counsellor invaluable. Although I have a way to go it has given me a more positive outlook. I wish this service would have been available many years ago – I would recommend it to anyone.

This is an excellent service.

I have enjoyed having someone to talk to at my lowest times. My counsellor picked me up, listened not judged and showed lots of compassion.

My counsellor did a great job at putting me at ease and listening to everything I had to say. Even though I’m just another number to her she made me feel like I’ve known her for years, she’s so easy to talk to. Thank you 1point.

I have received a first class service from your counsellor, who helped give me confidence to speak about how I felt and the troubles I have had.

I think your service is invaluable. Thank you for getting me through this difficult time.

I don’t think I’m where I need to be just yet, but I’m closer than I was when I first went to 1point.

I now feel more confident in my abilities and know that there are good things every day I can focus on, rather than just things that concern me.

It was made very clear about what to expect in advance. I was particularly impressed by the speed at which I was seen.

I don’t often open myself up to strangers but my counsellor had this knack of making me look at myself and my actions in a totally different way.

My experience was far and above my expectations. I really enjoyed this session.

I was made to feel comfortable and safe no matter what I said.

My counsellor has helped me rationalise where my panic stems from. Now I am happy to seek further help.

I could open up to my counsellor and because she was super friendly it made it easier to be real rather than acting fine. I can’t recommend it enough.

I feel confident now that I can seek help if and when I need some support.

I feel like a weight has been lifted off my shoulders. I was very nervous about counselling and still have a long way to go, but so happy my journey started with 1point and would definitely recommend this to anyone else.

I reached a very point following a bereavement, but your counsellor has helped me to ‘look out’ for me too without feeling guilty.

This is not what I expected as I didn’t expect to have any self realisations. It’s helped me understand the reasons behind how I feel and already had an effect on how I behave. I wouldn’t hesitate to access this service again.

I have always felt supported and actually listened to. My counsellor was there for me and so is the 1point service.

Thank you for helping me lift the cloud and move forward again. Your service has been invaluable.

Taking back control of my life and caring more for myself and my needs were never on my agenda, so thank you for pointing me in the right direction.

Although I felt daft accessing counselling I would definitely access it again.

I can’t take the medication, but talking to someone really helps.

Counselling was not what I expected, it was much better! I was made to feel that I mattered and so don’t feel as intimidated by others. I would recommend it anyone.

I feel very lucky to go to 1point. I can honestly say I look forward to each session. I will continue to advocate for the service and encourage others to use it.

Although the thought of zoom meetings was daunting, having experienced it I feel this a much better option than having to travel and meet other people. I have severe anxiety issues and I’m not sure I would have been able to actually get to the meeting.

After being with my wife for 66 years I am still struggling to see a future alone. Hearing my counsellor’s voice has been a Godsend and helped me through dark days.

The counselling at 1point was amazing. I was listened to even when I was getting upset about losing the love of my life.

When I was advised to speak to a bereavement counsellor I was sceptical, but I can honestly say it’s the best advice I was given. I would definitely recommend to anyone.

For the first time in a long time, I really felt someone was listening to what I had to say without interruptions or judgement or shouting. Made me feel not so lonely.

It certainly helped me and I did feel much better getting things off my chest by talking to someone who doesn’t actually know me.

I have been listened to, offered feedback and support. Never judged me, just supported. I must have been a real challenge, but really appreciated the service.

Friendly and efficient – a breath of fresh air compared to other services I’ve used in the past.

I cannot thank my counsellor and 1point enough for the care and support that I have received.

We focussed on how to alter my point of view and be more positive and change my thinking when I’m feeling down. I’ve been recommended to have further therapy to help with my anxiety and reduce my medication, which now I really want to do.

I had an exceptional therapist who took the time to understand and help me address my thoughts and feelings. She helped me look at the difficulties with new eyes.

Talking to a counsellor has taught me that it’s ok for me to grieve for my mum as well as trying to look after everyone else and their feelings.

My counsellor was very caring and very attentive. I never felt rushed, the sessions were relaxed and friendly.

Straight to the point and no condescending behaviour, would definitely seek more counselling if needed.

My counsellor was very easy to talk to and a good listener. I would recommend the service and will be booking further sessions.

I feel that this process has helped me reflect on my own situation and also to learn to accept offered help. I will definitely access counselling again in the future.

This session has been very useful and helped me to think with clarity about what I need to do for my future.

I feel more at ease and this session has helped me be more positive and to aim for that goal. I’m not a victim, I’m a survivor.

I really wish to praise 1point and all your counsellors working so hard, but more so during these challenging times we are going through.

You’ve saved my life and given the tools I need to survive and carry on living with a sense of purpose and confidence to enjoy my family again.

The counselling was personal and bespoke. I have no previous experience and apologise for being sceptical, but I appreciated the time and analysis your counsellor invested in me.

I have a way to go yet, but my counsellor has set me off on a good path. Instead of thinking about everybody else and putting them first, I’ve started to ask ‘what about me’.

I feel liberated. Like this is the first step to successfully managing my mental health.

I find talking about emotions difficult and weird but my counsellor has listened and helped.

This service has massively taken a weight off my shoulders.

About 1point

1point Bolton – Your access to a range of free, safe and confidential counselling and emotional support services. We offer free assessment appointments and IAPT (Improving Access to Psychological Therapies), for Counselling and Couple Counselling for Depression services, funded by the NHS to patients registered with a Bolton GP.

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office@1pointbolton.org.uk

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Silverwell House, 1 Silverwell Lane, Bolton, BL1 1QN

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1point is an organisational member of the British Association for Counselling and Psychotherapy (BACP) – Membership No: 00230966
© 2023 1point (north west) limited. 1point is a Community Benefit Company registered with the FCA No: 31648R. Registered Office: Silverwell House, 1 Silverwell Lane, Bolton, BL1 1QN. Website by Scruffymonkey Web Design

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